Shipping Policy and terms

Que – We provide several delivery methods to ensure your orders arrive in the best and most convenient way possible: 

 

1) Same Day Delivery: Enjoy same-day delivery within Dubai for 25 AED. Order by 12 noon for guaranteed same-day arrival.

2) Standard Delivery: Our most popular option, free on orders over 150 AED or 15 AED otherwise. Delivery within 1-3 working days in UAE. International delivery takes 7-10 working days, with charges based on weight and destination.

3) UAE Out of City Limits (Remote Areas): Delivery to remote areas within UAE costs 25 AED, with a maximum delivery time of 3 working days.

4) Pick-up: Orders ready within 24hrs. Pick up at Al Huraiz Warehouse 3 & 4, Street 18B, Umm Ramool – Al Rashidiya – Dubai. Contact us at +971 428 44 446 or WhatsApp +971 56 746 8154 for help.

Que – Can I purchase your products if I’m outside of Dubai but within the UAE?

 

No need to worry: We have own fleet of vehicles and collaborates with various shipping companies to deliver your items across the UAE.


Thank you for your interest! We’ve got you covered with global delivery through our trusted partners. While there are some limitations due to regulations, we’re here to assist you promptly. For international orders, reach out to us at info@dehneeperfumes.ae.

Que – What payment options do you accept?

 

1)  Our payment gateway is secured and maintained by Mashreq Bank. Certainly! You can pay using any major credit or debit card, such as Visa, Mastercard, or American Express.

2) We apologize for any inconvenience. At the moment, PayPal is not among our accepted payment methods. However, we’re actively working to integrate PayPal into our payment options for added convenience. Stay tuned for updates!

3)Yes, it is very possible for UAE customers, and we welcome it. The good news is there is no additional charges!